Thank you for visiting and shopping at TYCA Import & Export. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders are where products are in-stock will be processed within 1-2 business days. All orders are where products are out-of-stock will be processed within 2-3 weeks. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Overnight delivery is only available for orders with delivery addresses within the continental United States. Delivery delays can occasionally occur.
Shipment to P.O. boxes or APO/FPO addresses
TYCA Import & Export does not currently ship to P.O. Boxes and APO/FPO/DPO addresses.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
TYCA Import & Export is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
TYCA Import & Export is not liable for any products lost during shipping. Please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
If you received your order damaged, please contact the customer services email, firstname.lastname@example.org. Please save all packaging materials and damaged goods before contacting customer service.
International Shipping Policy
We currently do not ship outside the U.S.
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.